Sephora is at it again, and comedian Leslie Jones took to Twitter to slam the beauty store for the poor customer service.
“I sent my makeup artist @LolasBeautyMark and my best friends wife to @Sephora 2103 Broadway store. she needed makeup and to learn how to apply. my makeup artist just called in tears of how bad they treated her and my friends wife!! The salesperson and manager. SO NO MORE SEPHORA”
The tweet comes just weeks after SZA put the store on blast after they racially profiled her during a visit to their Calabasas location. The brand closed stores across the country earlier this month to roll out diversity training to their staff across the US.
They issued a statement in response to Jones' tweet:
“As a company, we hold ourselves to a high, and public, set of standards around creating a welcoming space for each and every client. The information shared by Leslie Jones regarding Lola Okanlawon’s experience at Sephora is concerning, and the situation she describes does not reflect our values. We have reached out to Lola to gather more information. It is our priority to build an inclusive community and a place where all clients feel respected. Our journey has not been perfect and is by no means complete. We will continue to learn and work toward this goal.”